PRIVACY POLICY
Privacy
Policy
BACKGROUND:
Short Sounds Film
Festival Ltd understands that your privacy is important to you and that you
care about how your personal data is used. We respect and value the
privacy of everyone who visits this
website, www.shortsounds.co.uk (“Our
Site”) and will only collect and use personal data in ways that are
described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this
Privacy Policy carefully and ensure that you understand it. Your acceptance of this
Privacy Policy is requested when registering on the site.
1.
Definitions and Interpretation
In this Policy the following terms shall have the following
meanings:
|
“Account” |
means an account required to access and/or use
certain areas and features of Our Site; |
|
“Cookie” |
means a small text file placed on your computer
or device by Our Site when you
visit certain parts of Our Site and/or
when you use certain features of Our Site. Details
of the Cookies used by Our Site are set out in Part 14, below; and |
|
“Cookie
Law” |
means the relevant parts of the Privacy and
Electronic Communications (EC Directive) Regulations 2003; |
2.
Information
About Me
Our Site is owned
and operated by Short Sounds Film Festival Ltd, a limited company registered in England
under company number 12286400.
Registered address: 20 Poole Hill, Bournemouth BH2 5PS.
Main trading address: 20 Poole Hill, Bournemouth BH2 5PS.
Data Protection Officer: Mr Matt Godden.
Email address: hello@shortsounds.co.uk
Telephone number: 01202878028.
Postal address: 20 Poole Hill,
Bournemouth BH2 5PS
3.
What
Does This Policy Cover?
This Privacy Policy
applies only to your use of Our
Site. Our Site may contain links to
other websites. Please note that We
have no control over how your data is collected, stored, or used by other
websites and We advise you to check
the privacy policies of any such websites before providing any data to them.
4.
What Is Personal Data?
Personal data is defined by the UK GDPR and the Data
Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any
information relating to an identifiable person who can be directly or
indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you
that enables you to be identified. Personal data covers obvious information
such as your name and contact details, but it also covers less obvious
information such as identification numbers, electronic location data, and other
online identifiers.
5.
What Are
My Rights?
Under the Data Protection Legislation, you have the following rights,
which We will always work to uphold:
a)
The right to be informed about Our collection and use of your personal
data. This Privacy Policy should tell you everything you need to know, but you
can always contact Me to find out
more or to ask any questions using the details in Part 15.
b)
The right to access the personal data We hold about you. Part 13 will tell
you how to do this.
c)
The right to have your personal data rectified
if any of your personal data held by Me
is inaccurate or incomplete. Please contact Me using the details in Part 15 to find out more.
d)
The right to be forgotten, i.e. the right to ask
Me to delete or otherwise dispose of
any of your personal data that We hold.
Please contact Me using the details
in Part 15 to find out more.
e)
The right to restrict (i.e. prevent) the
processing of your personal data.
f)
The right to object to Me using your personal data for a particular purpose or purposes.
g)
The right to withdraw consent. This means that,
if we are relying on your consent as
the legal basis for using your personal data, you are free to withdraw that
consent at any time.
h)
The right to data portability. This means that,
if you have provided personal data to Me
directly, we are using it with your
consent or for the performance of a contract, and that data is processed using
automated means, you can ask Me for
a copy of that personal data to re-use with another service or business in many
cases.
i)
Rights relating to automated decision-making and
profiling. We do not use your
personal data in this way.
For more information about Our use of your personal data or exercising your rights as outlined
above, please contact Me using the
details provided in Part 15.
It is important that your personal data is kept accurate and
up-to-date. If any of the personal data We
hold about you changes, please keep Me
informed as long as We have that
data.
Further information about your rights can also be obtained
from the Information Commissioner’s Office or your local Citizens Advice
Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a
complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves,
however, so please contact Me first,
using the details in Part 15.
6.
What Data Do You Collect and How?
Depending upon your use of Our Site, We may collect and hold some or all of
the personal data set out in the table below, using the methods also set out in
the table. Please also see Part 14 for more information about Our use of Cookies and similar
technologies.
|
Data Collected |
How We Collect the Data |
|
Identity
Information including name |
Purchasing a
ticket. |
|
Contact information
including email address, telephone number |
Purchasing a
ticket. |
|
Payment
information including card details |
Purchasing a
ticket. |
7.
How Do You Use My Personal Data?
Under the Data Protection Legislation, We must always have a lawful basis for using personal data. The
following table describes how We will
use your personal data, and Our
lawful bases for doing so:
|
What We
Do |
What Data We Use |
Our Lawful Basis |
|
Registering
you on Our Site. |
Name
and email address. |
Legitimate
interests to operate the site. |
|
Providing
and managing your access to Our Site. |
Name
and email address. |
Legitimate
interests to operate the site.. |
|
Administering
Our Site. |
Name
and email address. |
Legitimate
interests to operate the site. |
|
Administering
Our business. |
Name
and email address. |
Legitimate
interests to operate the site.. |
|
Supplying
Our products to you. |
Name
and email address and card information. |
Legitimate
interests to operate the site. |
|
Managing
payments for Our products |
Name
and email address and card information.. |
Legitimate
interests to operate the site. |
|
Communicating
with you. |
Name
and email address. |
Legitimate
interests to operate the site.. |
|
Supplying
you with information by email |
Name
and email address.. |
Legitimate
interests to operate the site. |
With your permission and/or where permitted
by law, We may also use your
personal data for marketing purposes, which may include contacting you by email
with information, news, and offers on Our
products. You will not be sent any unlawful marketing or spam. We will always work to fully protect
your rights and comply with Our
obligations under the Data Protection Legislation and the Privacy and
Electronic Communications (EC Directive) Regulations 2003, and you will always
have the opportunity to opt-out. We will
always obtain your express opt-in consent before sharing your personal data
with third parties for marketing purposes and you will be able to opt-out at
any time.
Third Parties (including Festivee) whose content appears on Our Site may use third-party Cookies,
as detailed below in Part 14. Please refer to Part 14 for more information on
controlling cookies. Please note that We
do not control the activities of such third parties, nor the data that they
collect and use themselves, and We
advise you to check the privacy policies of any such third parties.
We will only use your personal data for the purpose(s) for which it
was originally collected unless We
reasonably believe that another purpose is compatible with that or those
original purpose(s) and need to use your personal data for that purpose. If We do use your personal data in this
way and you wish Me to explain how
the new purpose is compatible with the original, please contact Me using the details in Part 15.
If We need to use your personal data for a purpose that is unrelated
to, or incompatible with, the purpose(s) for which it was originally collected,
We will inform you and explain the
legal basis which allows Me to do
so.
In some circumstances, where
permitted or required by law, We may
process your personal data without your knowledge or consent. This will only be
done within the bounds of the Data Protection Legislation and your legal rights.
8.
How Long Will You Keep My Personal Data?
We will not keep
your personal data for any longer than is necessary in light of the reason(s)
for which it was first collected. Your personal data will therefore be kept for
the following periods (or, where there is no fixed period, the following
factors will be used to determine how long it is kept):
|
Type of Data |
How Long We Keep It |
|
Identity
Information including name |
Until you unsubscribe |
|
Contact information
including email address, telephone number |
Until you unsubscribe |
|
Payment
information including card details |
End of the
event |
9.
How and Where Do You Store or Transfer My
Personal Data?
We will only store some of your personal data in
the UK. This means that it will be fully protected under the Data Protection
Legislation.
We may store some or all of your personal data in
countries outside of the UK. These are known as “third countries”. We will take
additional steps in order to ensure that your personal data is treated just as
safely and securely as it would be within the UK and under the Data Protection
Legislation as follows:
We ensure that your personal data is protected under binding
corporate rules. Binding corporate rules are a set of common rules which all our
group companies are required to follow when processing personal data. For
further information, please refer to the Information
Commissioner’s Office.
We will only store or transfer personal data in or to
countries that are deemed to provide an adequate level of protection for
personal data. For further information about adequacy decisions and adequacy regulations,
please refer to the Information Commissioner’s
Office.
Please contact Us
using the details below in Part 15 for further information about the particular
data protection safeguard used by Us
when transferring your personal data to a third country.
The security of your personal data is essential to Us, and to protect your data, We take a number of important measures,
including the following:
·
limiting access to your personal data to those
employees, agents, contractors, and other third parties with a legitimate need
to know and ensuring that they are subject to duties of confidentiality;
·
procedures for dealing with data breaches (the
accidental or unlawful destruction, loss, alteration, unauthorised disclosure
of, or access to, your personal data) including notifying you and/or the
Information Commissioner’s Office where we
are legally required to do so;
10.
Do You Share My Personal Data?
If We sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a
third party. Any new owner of Our
business may continue to use your personal data in the same way(s) that We have used it, as specified in this
Privacy Policy.
We may sometimes contract with the following third parties to
supply certain products.
If any of your personal data
is shared with a third party, as described above, We will take steps to ensure that your personal data is handled
safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law,
as described above in Part 9.
If any personal data is
transferred outside of the UK, We will
take suitable steps in order to ensure that your personal data is treated just
as safely and securely as it would be within the UK and under the Data
Protection Legislation, as explained above in Part 9.
In some limited
circumstances, We may be legally
required to share certain personal data, which might include yours, if we are involved in legal proceedings or
complying with legal obligations, a court order, or the instructions of a
government authority.
11.
How Can I Control My Personal Data?
11.1
In addition to your rights under the Data
Protection Legislation, set out in Part 5, when you submit personal data via Our
Site, you may be given options to restrict Our
use of your personal data. In particular, We
aim to give you strong controls on Our
use of your data for direct marketing purposes (including the ability to
opt-out of receiving emails from Me
which you may do by unsubscribing using the links provided in Our emails and at the point of
providing your details and by managing your Account).
11.2
You may also wish to sign up to one or more of
the preference services operating in the UK: The Telephone Preference Service
(“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the
Mailing Preference Service (“the MPS”). These may help to prevent you receiving
unsolicited marketing. Please note, however, that these services will not
prevent you from receiving marketing communications that you have consented to
receiving.
12.
Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to
use all features and functions available on Our Site you may be required to submit or allow for the collection
of certain data.
You may restrict Our
use of Cookies. For more information, see Part 14
13.
How Can I
Access My Personal Data?
If you want to know what personal data We have about you, you can ask Me
for details of that personal data and for a copy of it (where any such personal
data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent
to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request.
If your request is ‘manifestly unfounded or excessive’ (for example, if you
make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to
your subject access request within one month of receiving it. Normally, We aim to provide a complete response,
including a copy of your personal data within that time. In some cases,
however, particularly if your request is more complex, more time may be
required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
14.
How Do You Use Cookies?
Our Site may place
and access certain first-party Cookies on your computer or device. First-party
Cookies are those placed directly by Me
and are used only by Me. We use Cookies to facilitate and
improve your experience of Our Site
and to provide and improve Our products.
We have carefully chosen these
Cookies and have taken steps to ensure that your privacy and personal data is
protected and respected at all times.
By using Our Site,
you may also receive certain third-party Cookies on your computer or device.
Third-party Cookies are those placed by websites, services, and/or parties
other than Me. Third-party Cookies
are used on Our Site to access the
site. For more details, please refer to the table below. These Cookies are not
integral to the functioning of Our
Site and your use and experience of Our
Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will
be shown a prompt requesting your consent to set those Cookies. By giving your
consent to the placing of Cookies you are enabling Me to provide the best possible experience and service to you. You
may, if you wish, deny consent to the placing of Cookies; however certain
features of Our Site may not
function fully or as intended.
Our Site uses analytics
services provided by Google. Website analytics refers to a set of tools used to
collect and analyse anonymous usage information, enabling Me to better understand how Our
Site is used. This, in turn, enables Me
to improve Our Site and the products offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do
not have to allow Me to use these
Cookies, however whilst Our use of
them does not pose any risk to your privacy or your safe use of Our Site, it does enable Me to continually improve Our Site, making it a better and more
useful experience for you.
In addition to the controls that We provide, you can choose to enable or disable Cookies in your
internet browser. Most internet browsers also enable you to choose whether you
wish to disable all Cookies or only third-party Cookies. By default, most
internet browsers accept Cookies, but this can be changed. For further details,
please consult the help menu in your internet browser or the documentation that
came with your device.
You can choose to delete Cookies on your computer or device at
any time, however you may lose any information that enables you to access Our
Site more quickly and efficiently including, but not limited to, login and
personalisation settings.
It is recommended that you keep your internet browser and
operating system up-to-date and that you consult the help and guidance provided
by the developer of your internet browser and manufacturer of your computer or
device if you are unsure about adjusting your privacy settings.
15.
How Do I Contact You?
To contact Me about
anything to do with your personal data and data protection, including to make a
subject access request, please use the following details (for the attention of Mr
Matt Godden):
Email address: hello@shortsounds.co.uk.
Telephone number: 01202 878028.
Postal Address: 20 Poole Hill, Bournemouth BH2 5PS.
16.
Changes
to this Privacy Policy
We may change this
Privacy Notice from time to time. This may be necessary, for example, if the
law changes, or if We change Our business in a way that affects
personal data protection.
Any changes will be
immediately posted on Our Site and
you will be deemed to have accepted the terms of the Privacy Policy on your
first use of Our Site following the
alterations. We recommend that you check this page regularly
to keep up-to-date. This Privacy Policy was last updated on 01/01/2021.
